The $101 Billion Leak: How Returns Fraud Is Draining Retail
Returns fraud is quietly bleeding the retail industry dry, racking up a jaw-dropping $101 billion in losses annually. For every $100 in returns, $10.40 vanishes to fraud—via fake receipts, worn-and-returned items, and shady online antics. E-commerce brands are especially vulnerable, with the rise of digital shopping giving fraudsters more ways to game the system. But there’s hope: AI tools, QR code tracking, and tougher return policies are helping retailers fight back. Exelot is stepping in with real-time return tracking, flagging fraudulent activity and helping businesses protect both their margins and customer trust. Fraud might be evolving—but so are the tools to stop it.
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